Testimonials
What Patients Are Saying About CoramRx
"Everyone I have spoken to at Coram has always been helpful. I especially love working with Kathy — she's so sweet. Overall thank you for great service!"
–Murrieta, CA
"Keep up the good work. Having to have these treatments for the rest of my life, I know that I will be well taken care of."
–Burnet, TX
CoramRx's customer satisfaction rating is 96%
(Press Ganey, Inc., 2011).
"Jennifer has been taking care of me and she is wonderful. She is very knowledgeable and caring!"
–Chesaning, MI
"Overall, great service... thank you!"
–Austin, TX
"I am very pleased with all my experience with your company. Any associate that I have come into contact with was very helpful and pleasant. I could not get the medication from my mail order company because they said they did not carry it. But CoramRx stepped up to the plate and got it for me. Thank you. I appreciate your help. Keep up the good work."
–Flushing, MI
"We are very pleased with your service. You have made the transition very easy for us. Ten times better service than what we had in the past. Thank you."
–McCordsville, TN
"Overall, service was very good. First delivery of medication arrived without any problems. Thank you."
–Warren, MI
"First month – very satisfied!"
–Noblesville, IN
"At this point you have nothing to improve. I have spoken to three of your representatives: Jen, Donna and Kathleen. They were wonderful. Each was very professional and knowledgeable, and assisted me in every stage of the process. I am not easily impressed, but I must say that your company representatives made me feel as if I was their top priority (which is very refreshing!). Thanks for making a confusing process easier for me."
–Oceanside, TX
"You are always so helpful and work with me, my insurance company and physician. Every staff member is dedicated and informed, and cares about providing excellent healthcare. I applaud your organizational aspects and the support and kindness of each staff member I have spoken with. Keep up the good work. The PharmDs and pharmacy technicians DESERVE a raise!!"
–Fontana, CA
Patient Satisfaction
CoramRx regards continuous measurement of patient satisfaction to be an essential aspect of providing high-quality specialty pharmacy service. CoramRx has consistently achieved independently-reported levels of patient satisfaction that meet or exceed the highest levels of satisfaction reported for firms in the healthcare field and other commercial service industries. CoramRx's customer satisfaction rating is 96% (Press Ganey, Inc., 2011).